Privacy Policy

Last Updated: January 2025

At Kite VPN, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our VPN service.

1. What Data We Collect

We believe in minimal data collection. We only collect essential information necessary to provide our VPN service:

  • Account Information: Email address, username, and password (encrypted)
  • Usage Data: Total data transferred (bandwidth usage) to manage service quality and prevent abuse
  • Device Information: Device type, operating system, and app version for compatibility purposes
  • Payment Information: Processed securely through Stripe (we do not store credit card details)
  • Log Data: Connection timestamps and server locations used (not linked to browsing activity)

2. What We Don't Collect

We are committed to a strict no-logs policy:

  • We do NOT log your browsing history or visited websites
  • We do NOT log your IP addresses while connected to our VPN
  • We do NOT log your DNS queries
  • We do NOT monitor or record your online activities
  • We do NOT sell or share your personal data with third parties

3. How We Use Your Data

We use collected data only for:

  • Providing and maintaining our VPN service
  • Preventing fraud and abuse
  • Improving service quality and performance
  • Sending important security and service updates
  • Complying with legal requirements

4. Data Security

Your data is protected with industry-leading security measures:

  • End-to-end encryption for all VPN traffic
  • AES-256 encryption for data at rest
  • Regular security audits and penetration testing
  • Secure servers located in privacy-friendly jurisdictions
  • No data retention beyond what is necessary

5. Legal Jurisdiction

Kite VPN is based in the United States. We comply with U.S. data protection regulations and privacy laws. We are committed to protecting user privacy within the framework of applicable U.S. law.

6. Data Retention

We retain your data only as long as necessary:

  • Account data: Retained while your account is active
  • Usage data: Deleted after 30 days
  • Connection logs: Deleted after 24 hours
  • Payment records: Retained for 7 years for tax compliance

7. Your Privacy Rights

You have the right to:

  • Access your personal data
  • Request deletion of your account and associated data
  • Opt-out of marketing communications
  • Export your data in a portable format
  • Lodge a complaint with data protection authorities

8. Contact Us

If you have questions about our privacy practices, please contact us at privacy@kitenetwork.net